Courtyard by Marriott Springfield Downtown

The staff were very friendly, and the room was nice. It was also fairly soundproof, and as it was New Year's Eve and people were partying across the street with music playing, you had to stand in the window to hear it, so that didn't bother us. The bar was nice and the lobby was large and clean. We weren't far from the elevators and the ice machine, but never heard a sound from either. The drapes were very light blocking and fit right so they didn't blow out when the fan under them was on. The air in there was not dry so we never woke up with a sore throat, as happens in many hotels we've stayed at.

Everything was very clean, staff was very friendly, and my wife really liked the view of the building size mural across from our room.

The location and outdoor seating for relaxing. It was quiet and comfortable.

The room was comfortable, the beds were very comfortable, front desk ladies wonderful

The best thing I liked about to stay was the friendliness timeliness and helpfulness of the staff. I've worked in customer service for over 20 years and it was the best experience of my life.